FAQ
FAQ
Can you make a map print of my city even if it is small?
Yes we can! It doesn’t matter how big or small your city is, we can do ANY city in the world! We can also do map prints of counties, regions snd even countries. Please find our Choose Create Customizable Map option at the top of the page!
Can you mark an address or location on the map?
We can add a symbol on any address or location in the map. Please include the address or location in the ‘Message to Seller’ box when ordering. Only up to five addresses per map please.
Do you offer discounts when purchasing multiple prints?
We sure do! Please check out our Great Deals section ;)
On customizable maps, can I see what my map will look like before I order?
Once you order customizable maps, we can send you a proof for approval before printing. You can change anything you need at that point! However, we cannot send a proof until you make a purchase. If you do not like the way your city looks upon seeing the proof we can change the city once.
I need the map quickly, can you rush the order?
Please contact us and we will work with you to expedite the order.
Do the map prints come framed?
We have the option of having posters with or without frame on all our products.
Do you have a mailing list to get updates on discounts?
Yes we do have a mailing list where you can receive incredible discounts! As a matter of fact if you sign-up now you will immediately receive a coupon for 50% off your next order. Aren’t you glad you read this!!
What is the right size for me?
To avoid tolerance of measurement, please measure the room in which the map will be installed and choose the right size which can be found in the description of each product.
Forms of Payment
Currently, you can pay using Paypal, Amex, Apple Pay , Master Card and Visa.
If you meet some problems when paying the bill, please contact at gabiraau@gmail.com us first.
Shipment
LINK PARA A PÁGINA DE SHIPPING POLICY
Return
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Feedback
If you are satisfied with our items, please give us 5 stars positive feedback, some pictures will be better; For our old customers, we will give some discount for the next order.
If you are not satisfied with our items, please do not give us bad feedback directly (Your bad feedback will hurt us deeply), please email us at rochag@rochag.com. About your concerns, we will surely give you a satisfactory solution and make you 100% Satisfied.
Updated (14.11.23)